Troubleshooting Cisco Unified Communications Systems (TUC)
Prerequisites
Course prerequisites are as follows:
- CCNA, CIPT 1 and 2, QoS, GWGK
Course Content
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).
Course Objectives
The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes
Course Outline
- Troubleshooting Methodology
- Analyzing and Isolating Problems
- Common Unified Communications Problems Symptoms
- Fixing Problems
- Services, Resources and Tools for Troubleshooting
Who Should Attend
- Channel Partner / Reseller
- Customer
- Employee
Cisco Authorized Learning Partners
Only Cisco Authorized Learning Partners deliver the latest Cisco curriculum and authorized training suited to students’ and professionals' particular needs.
For more information or to register for this program, contact Wateen Information Technology or email at training@wit-jo.com.
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